Reference

Explore What 6hh Does With Your Data

At 6hh, your personal data belongs to you — we collect only what is necessary to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data protectedYour right to access or delete dataNo data sold to third partiesIndia-region account handling
Explore our lobby Read FAQ
6hh Explore What 6hh Does With Your Data
REACH OUR PRIVACY TEAM

Open a Privacy Request With 6hh

If you want to access, correct or remove data we hold on your account, our dedicated privacy team is reachable through three channels.

Live Chat Start a live chat session from any page on 6hh. Our agents handle data-access requests, data-deletion requests and account-security queries around the clock, including on Indian public holidays.
Email Privacy Team Send your data request to our privacy address listed in the Contact section of your account settings. We log every email and send an acknowledgement within 24 hours of receipt.
Account Settings Panel Log in, go to Settings, and use the Privacy Controls panel to download your data export, update your communication preferences, or submit a deletion request directly without contacting support.
HOW WE HANDLE YOUR DATA

Switch On Account Security and Data Controls

We have built data handling around six core practices so your account stays safe and your information is never used beyond what you have agreed to.

Data Collection

We collect your name, email, phone number, device identifiers and transaction history when you register or deposit. No additional data is gathered without your explicit consent. Collection stops the moment you close your account.

Cookie Use

Cookies on 6hh are limited to session management, fraud prevention and performance measurement. We do not place advertising-network cookies. You can adjust cookie preferences from the banner that appears on your first visit.

Account Security

Your account is protected by encrypted login, two-factor authentication via SMS or authenticator app, and automatic session expiry after 30 minutes of inactivity. Suspicious login attempts trigger an immediate email alert.

Data Retention

We keep account and transaction records for the period required by applicable law. Once that period expires, records are deleted from our servers within 90 days. You may request early deletion where law permits.

Third-Party Sharing

Data is shared only with payment processors — UPI, Paytm, PhonePe — and identity-verification partners strictly necessary to run your account. We do not sell, rent or exchange your data with advertisers or data brokers.

Your Rights and Requests

You may request a full export of your data, ask us to correct inaccurate records, or submit a deletion request at any time through account settings or by emailing the privacy team. We confirm receipt within 24 hours.

Discover Answers to Your Privacy Questions

The questions below cover the data rights that matter most to account holders in India. If your specific situation is not addressed here, reach out through live chat or the privacy email listed in your account settings.

We collect your full name, email address, mobile number and a government-issued ID for identity verification. Device identifiers and session logs are captured automatically to protect your account from unauthorised access.

Payment data transmitted via UPI, Paytm or PhonePe is handled directly by those providers under their own encryption standards. We store only a transaction reference and amount — never your full UPI ID or Paytm wallet credentials.

Yes. Log into your account, go to Settings, and select Data Export. We will prepare a downloadable file of your profile, transaction history and communication records and make it available within 72 hours.

Submit a deletion request via the Privacy Controls panel in account settings or email our privacy team. Once the request is verified we begin deletion within 30 days, subject to any legal retention requirements that apply to your account.

We share data only with payment processors — UPI, Paytm, PhonePe — and regulated identity-verification partners. No data is passed to advertisers, affiliate networks or data brokers under any circumstance.

Applicable law determines the retention period, typically between three and seven years for financial transaction records. After that window closes, data is permanently deleted from our servers within a further 90 days.

Contact our privacy team by email or live chat with a description of your concern. We acknowledge all complaints within 24 hours and aim to resolve them within 14 days. If unsatisfied, you may escalate to the relevant data-protection authority in your jurisdiction.

Related Pages

Register FAQ About Us 6hh Casino