Reference

Explore 6hh Account Terms and Legal Standing

At 6hh, our legal framework covers how your account is created, how your data is stored, and what rights you hold when using the platform where local law…

Account TermsData Retention PolicyUser Rights (India)Jurisdiction ScopeContact Paths

Explore our lobby Read FAQ

Browse the Policies That Govern Your Account

6hh Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened on 6hh and are governed by the jurisdiction in which the platform operates, subject to what local law permits in your region. By opening an account you confirm that you have read, understood and accepted the terms in full.

1
We may update these terms periodically; when we do, we notify you via your registered email address before changes take effect. Your continued use of the account after the notification period constitutes acceptance of the revised terms. Payments processed through UPI, Paytm and PhonePe are subject
2
to the terms of those respective payment providers in addition to ours. If any clause in these terms conflicts with applicable Indian consumer law, the provision that offers greater protection to you prevails. For any formal dispute, the process begins by contacting our support team in
3
writing.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT

Open a Line to Our Policy and Legal Support

If you have a question about your account terms, data rights, or need to submit a formal request, our support team handles legal queries through three direct channels.

Email Support Send your legal query or data request to our dedicated support address. We log every submission and respond within one business day, keeping a written record for your reference and ours.

Live Chat Start a chat session directly from your account dashboard for immediate assistance on policy questions. Our agents can escalate to the legal team if your query requires a formal written response.

Account Dashboard Submit a formal data access or correction request through the settings panel inside your account. Requests logged here are time-stamped and routed directly to our data-handling team.

DATA AND SECURITY

See How 6hh Handles Your Data and Account Security

We apply consistent security practices across every account on the platform — from the moment you register to every transaction you make via UPI, Paytm or PhonePe.

Data Storage

Your personal data is stored on encrypted servers with access restricted to authorised personnel only. We do not sell your data to third parties and we retain it only for as long as legally required or as long as your account remains active.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time without affecting core account functionality.

Account Security

Two-step verification is available for all accounts and we strongly encourage you to enable it. Login attempts from unrecognised devices trigger an additional verification step before access is granted.

Data Retention

We retain account records, transaction logs and identity documents for the period required under applicable law. Once that period lapses, data is securely deleted or anonymised so it can no longer be linked back to you.

Who to Contact

For data-related requests — including access, correction or deletion — write to our data team via the email address listed in your account settings. Every request is assigned a reference number so you can track its progress.

Requesting Changes

You have the right to request a correction to any inaccurate personal data we hold. Submit the request through the dashboard or by email, and we will process it within the timeframe required by applicable Indian data regulations.

Common Questions About 6hh Terms and User Rights

We have compiled the questions our account holders ask most frequently about their legal rights, data handling and how to get formal matters resolved. If your question is not covered here, contact us through any of the support channels listed above.

Yes, these terms apply to all accounts where access is permitted under local law. Eligibility and the scope of available features depend on what Indian law allows in your specific region at the time of account use.

Log into your account, go to the settings panel, and submit a data access request. We will compile and deliver your data within the timeframe set by applicable regulations, typically within 30 days of receiving your request.

You can submit a deletion request through the dashboard or by email. We will remove or anonymise your data unless we are legally required to retain certain records, such as transaction logs, for a specified period under Indian law.

All disputes begin with a written complaint to our support team. We aim to resolve the matter internally first. If a resolution cannot be reached, the dispute process follows the jurisdiction outlined in the terms applicable to your account.

When you close your account, we retain legally required records for the period mandated by applicable law. All other personal data is securely deleted or anonymised once that retention period ends and no outstanding obligations remain.

Transactions processed through UPI, Paytm and PhonePe are subject to both these terms and the individual terms of each payment provider. In case of a conflict, the terms that offer you greater protection under Indian consumer law take precedence.

We send a notification to your registered email address before any material change takes effect. The updated terms are also published in the legal section of the site, with the effective date clearly marked at the top of the document.

Explore 6hh Account Terms and Legal Standing

Open a Line to Our Policy and Legal Support

See How 6hh Handles Your Data and Account Security

Data Storage

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About 6hh Terms and User Rights

01 Do these legal terms apply to accounts opened from India?

02 How do I request a copy of the personal data 6hh holds about me?

03 Can I ask for my personal data to be deleted?

04 How are disputes about account terms handled?

05 What happens to my data if I close my account?

06 Are payments made via UPI, Paytm or PhonePe covered by these terms?

07 How will I know if the legal terms are updated?

Related Pages